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Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
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[updated 9:50 22nd July to include link to stop install dialog coming up when installing both Office 2003 and 2007 on the same machine]

Having written about application compatibility and repeatedly answered the question as to whether Vista can run Office 2003 (yes it can), I decided to do a set of pictures for every step of the way.  In doing this I got to the bottom of a couple of problems - i.e. how to I get the service packs for Office and how do I stop the EULA from constantly appearing.

Here is my picturesque walk through.

Step 1 - Boot up Vista and insert the Office CD.

Insert the CD with Office on it and it should automatically start with a dialog box askign you if you want to run setup.

Step 2 - Accept the User Access Control (UAC) dialog

If the dialog does not look just like the one in the 2nd screenshot below then this is a worry!  All untampered Office installs should have a "blue bar" at the top of the UAC prompt box

Step 3 - Follow the normal Office install Process

(Note if it is a corporate version some or all of these screens might be missing).  The screen shots below show everything from the setup initialising, entering a product key, entering your personal details, choosing the install type - I personally always do a "complete" install and then the product installing and finishing.

Step 4 - Accept the EULA and activate the products.

Find word on the menu, run it, accept the End User License Agreement (EULA) and finally activate the product if required to do so. For the update process to work you must exit all open Office applications.

Step 5 - Update and patch the product.

Skip straight to 5b for the right process or read 5a for more information.

Step 5a - Note  - this is for information only - this is what happens if you do this (try to use the Office Update in the products or on the web site), however you can go straight to step 5b without any issue. 

Step 5b - update the product using Microsoft Update (eg go to the start menu and type Updates and select Windows Update from the menu). Then below is the process of checking for updates, seeing that there are updates available, looking at the list of updates, hitting the install button, the updates being downloaded and installed and then finally, in this case, the computer requiring a reboot (you might not require a reboot.

Step 5c - go through the update process again.  As frustrating as it sounds, some of the updates have to be layers and have a reboot in between, so check again until there are no more updates to be loaded.

Step 6 - Check the version numbers.

Once the updates are installed we need to check the version numbers to make sure they are higher than those listed on http://support.microsoft.com/kb/933305.  To do this click Control Panel on the start menu, or search for control panel in the search box.  Then search for programs in the search box in the top right corner of control panel.  Select the Change or remove Program option.  Then right click on the bar with the words "Name" and "Publisher" on it and select "More..." from the menu.  Scroll down to the bottom of the window and put a tick in the version box.  Finally, press Ok and scroll right in the Control Panel window to see the version number.

Step 7 - Fix the ever repeating EULA when starting an application.

If like me the EULA keeps on appearing then we need to fix this as per http://support.microsoft.com/kb/884202.  To do this, we need to find and run regedit.  This will prompt us with a BLUE UAC window (if it is not blue then there is a problem and you should not continue), select continue and then click the triangles next to HKEY_Local_Machine and then also the ones for Software, Microsoft and Office.  Finally you will see one that is 11.0. Right click on this, select permissions and then put a tick in the full control allow box next to your user.  Hit OK and then close regedit.  Now open Word again, accept the EULA and that will finally be the last time.

 

If you install both Office 2003 and 2007 on the same machine then you will also need to go to How to get rid of the installer / configuration dialog when running Office 2007 and Office 2003 on the same system - for Vista and other versions of Windows to stop an annoying dialog box from coming up every time you switch versions of Word.

ttfn

David

 


Posted Mon, Mar 12 2007 1:23 PM by David Overton

Comments

David Overton's Blog wrote Windows Vista, Windows XP, Office 2003, Exchange 2007 and Office 2007 Action Pack Update - my FAQ
on Mon, Mar 12 2007 1:42 PM

[last updated 12th Mar 2007 - 13:40pm GMT] Inside Microsoft we have been toiling very hard to provide

David Overton's Blog wrote Running Office 2003 on Windows Vista and running other applications that work on Windows XP on Vista
on Mon, Mar 12 2007 1:45 PM

[updated 12th March 13:45] I seem to be being asked this question a lot, so I thought I would blog the

Wayne Disher wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Tue, Mar 13 2007 2:35 PM

"There is no knowledge without experience". Albert Einstein.

You are very geneous to lend us your knowledge, I was at my wits inn, until I discover your example. Many Thanks. Wayne

waynedisher@bellsouth.net

PS: Since you like sailing, I have my home for sale on Tybee Island, GA > This little island hasn't been discover yet. Actress Sandra Bullovk and vocal artist John Mellencamp have just bought homes on Island. This should tell you something. It's only $1,000,000 a steal at todays prices, go to tybeehouse.com >

Maybe you could use it to relax.  Again, thanks.

Cliche Police wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Thu, Mar 15 2007 2:05 PM

What in the hell is the wits inn? Is it like a motel 6? I can't help it, I lose all  patience when I see someone slaughtering a common phrase or cliche. It's said "I'm at my wits end." It means that you have reached the point where your wits can no longer provide you with reason or logic to solve a problem. You should avoid using cliches unless you know what they mean.

David Overton wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Fri, Mar 16 2007 7:03 AM

Cliche Police,

I seriously considered just deleting you comment, but decided to say that I don't find either comment here (that includes yours) offensive enough to remove and people's view as to what is fine in the language is different everywhere.

You need to relax a bit more :-)

Andrew Bettany wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Sun, Mar 18 2007 9:33 AM

Hi David,

Thanks for the fix.  

Please could you advise if you expect this fix to be pushed out via windows update at some point in the future?

regards

Andrew

David Overton wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Sun, Mar 18 2007 10:36 AM

Andrew,

I will ask, but bearing in mind this was also a problem on Windows XP sometimes, I doubt it.  If it was a huge problem I am sure I could give you a group policy fix for this.

thanks

David

David Overton's Blog wrote Running Office 2003 on Windows Vista and running other applications that work on Windows XP on Vista
on Mon, Mar 19 2007 2:46 PM

[updated 19th March 14:45 - added App Compat fixes KB article] I seem to be being asked this question

David Overton's Blog wrote Running Office 2003 on Windows Vista and running other applications that work on Windows XP on Vista
on Mon, Mar 19 2007 2:46 PM

[updated 19th March 14:45 - added App Compat fixes KB article] I seem to be being asked this question

craig corey wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Mon, Mar 19 2007 8:58 PM

thanks for the information. it was really irritating to have the EULA popping up. you made it simple.

Sundeep wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Tue, Mar 20 2007 3:22 PM

David,

Thanks for the information you provided on EULA. You made it look so simple.

Thanks.

Ryan wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Wed, Mar 21 2007 9:11 AM

All i did was go into the office directory , picked winword.exe, and run it as administrator, and accept the EULA - and it did not come up anymore, anyone else tried this? :)

David Overton wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Wed, Mar 21 2007 9:25 AM

Ryan,

While this can solve some problems, when you stop running as a local admin then your ability to save settings and update anything that is stored here will stop.  To avoid this sort of problem, run through this process and further issues should stop.

thanks

David

Dave wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Thu, Mar 22 2007 3:52 PM

Thank you!

Charles Snyder wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Tue, Mar 27 2007 4:35 AM

Hi David.  I started out with this problem and it moved on to a whole new level for me.  What do I do if I have no office key in regedit?  I had a mishap while trying to fool around with permissions because I was not being allowed to open Office Outlook.  I deleted the key with hopes of uninstalling Office and reinstalling.  Now I can't do that either.  I really messed something up and need some help.

Carolyn wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Tue, Mar 27 2007 8:54 PM

I followed all the directions and when I check to see if my version number was higher, it wasn't.  I haven't been having any problems with Office 2003 but my version number is 11.*** and on the ***/kb/933305 website the version number is 12.***.  Will this be a problem?

Simon NZ wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Sat, Mar 31 2007 10:09 AM

Big thanks all working well

Peets wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Sun, Apr 1 2007 12:51 AM

I'm more having a problem of getting RID of Standard Office 2003.  I did a test install on a system, but it has proved impossible to uninstall Office 2003.  It all appears to work (the uninstaller starts up and appears to go through the motions), but post uninstall Office 2003 remains listed and the software still works.  The software hasn't been activated.

Luke IRL wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Thu, Apr 12 2007 3:51 PM

Brilliant Fix David. Never thought of permissions in regedit !!

Syscom DT wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Wed, Apr 18 2007 4:37 AM

Thanks for a clear and consise fix David.  Much appreciated!

God Bless!

Mike Williams wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Thu, Apr 19 2007 9:01 AM

Hi David,

Thanks for your excellent article.

Would it not have been better to create a Group (say "Office 2003 Users" and assign users to this group, then set the registry permissions to allow acces for the group.

I know this might be overkill for a single user PC, but many of us have setup multiple users for each family member and in this scenario useing a group would be better.

Regards

Mike

Bryon wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Fri, Apr 20 2007 5:06 AM

David, I also have Office 2003 and when I try to install it I get the message: "The requested operation needs elevation".  I have downloaded all the most recent Windows updates but it still won't let me install.  Any suggestions?  

Willma Hill wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Sun, Apr 29 2007 8:03 PM
I am just a little old lady moving along trying to follow instructions - not very computer savy. I have done pretty well trying to install M. Offic 2003 that my sister sent me to use. Install is perfect. Activation - can't. Says we have installed too many using the product key. How can I go around this? Thanks.
David Overton wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Sun, Apr 29 2007 10:56 PM

Bryon,

Office 2003 installer should automatically request activation - if it does not then try browsing / exploring the CD, right clicking on the setup program and selecting "run as administrator".

ttfn

David

David Overton wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Sun, Apr 29 2007 11:02 PM

Wilma,

Activation should only fail if someone has used the software before on another machine.  If it has honestly been removed from the other machine (or it is a home/student version then a maximum of 3 machines) then call the activation number and tell them that.  If it has not been removed from the other machine then you will need to purchase a copy.  I would recommend the Home and Student version as it can be installed on up to 3 machines and is the lowest cost version of Office 2007.

thanks

David

Yves wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Wed, May 9 2007 2:36 PM

Run as administrator any office exe (word excel...) by right clicking it.

Accept the EULA

You're done...

Peter S wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Wed, May 16 2007 6:57 PM

I could not get the EULA to go away by editing the registry. However Yves's solution worked pefectly and is much simpler.

Michael T. wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Wed, May 23 2007 3:44 AM

My Office 2003 has worked on three different laptops. Now I have a new laptop, it had Vista...won't work. Anyone know what this error is office2003\FILES\PFILES\MSOFFICE\OFFICE11\ACCESS.PIP

David Overton wrote re: Loading Office 2003 into Vista and fixing the problem with the EULA always coming up
on Wed, May 23 2007 9:21 AM

Peter,

While I am glad that you got the problem sorted I am slightly concerned that your registry will not allow write access.

ttfn

David