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David Overton's Blog » Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog

I'm beginning to think I need a subscription from Neoblog to appear higher in my list.  I have not tested this, so let me know if there are any issues, but here is the information he has posted. 

OWA and Vista

Posted on February 14th, 2007 by Kevin Higerty

If you use Outlook Web Access and have recently upgraded to Vista you will find that you can’t reply or do any action on an email, typically the edit area shows a ‘image not found’ red x in the corner.

This is because Windows Vista no longer includes support for the ActiveX control that is used for HTML editing in Outlook Web Access, you need to apply a hotfix to Exchange.

Source, more details and the link to the fix: neoblog » OWA and Vista

 

ttfn

David

 

Posted Wed, Mar 14 2007 3:29 PM by David Overton
Filed under: , , , , , , , , , ,

Comments

Lee Evans wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Wed, Mar 14 2007 3:55 PM

This is covered by the official SBS / Vista compatability instructions, and the patch (911829) was out quite a while before that; if you're still missing patches 3 months after release I think there is soemthing more amiss with your system.

David Overton wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Wed, Mar 14 2007 5:12 PM

Lee,

I understand where you are coming from and I obviously think people should patch for these things.  However not everyone who hits this problem will be running SBS and either way some businesses might hit this with users running Vista at home rather than the business itself deploying Vista.

Finally, something I have learnt about search engines is that it never hurts to have some of the issues spelt out clearly in the title.

ttfn and thanks for your keen eyes on my blog - you have spotted a thing or two for me yet.

David

mandy wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Thu, May 31 2007 8:52 PM
This exact problem is happening to me- I can't send/respond/edit emails when logged onto OWA. How do I apply a hotfix please? Thanks very much!
David Overton wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Thu, May 31 2007 9:04 PM

Click the Source link to get the fix

Harry wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Tue, Jun 12 2007 5:53 PM
Hi, I tried patch 911829 but on my SBS 2003 R2 i get the followin message when trying to install it. "An minimum, you must have Service Pack 2 Installed". Is there a specific version of this hot fix just for SBS 2003 R2. Thanks Harry
David Overton wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Tue, Jun 12 2007 6:11 PM

harry, load sp2 for exchange andthen everything will be fine

David Overton's Blog wrote You can't use Outlook Web Access because you can't send or reply to mails. You've seen a server update will fix it, but you can't get the server updated - here is the simplest way to work
on Mon, Jun 18 2007 3:43 PM

I have to thanks Lauren for bringing this to my attention. She had found my posting on how to update

Grant wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Wed, Jun 20 2007 4:22 AM

Had this same problem.  Try this:

Once you log into OWA, on the left side at the bottom there should be an "Options" button.  Click on it.  Scroll down to the "E-mail Security" section and click the "Download" button.  That did the trick for me.

Good luck.

Mark wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Thu, Jul 5 2007 12:40 PM

Thanks for the tip Grant. That fixed the OWA problem I was having. Cheers.

Larry McLaughlin wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Sat, Jul 14 2007 4:57 AM

Amazing - been looking around for a solution to the OWA problem and you appear to be the only person in the world who has figured this out. Thanks for the assist.

My laptop died a couple of days ago and I needed another for work next week. The only quick option was with Vista - at Dell you can still get it loaded with XP Pro but it takes a few days.

The introduction of Vista will have a significant impact on work productivity. People around the world are going to have to stop and figure out how to do those things they have been doing for years.

Oh the power...............

TrackBack wrote http://help.lockergnome.com/vista/outlook-web-access-ie7-ftopict17555.html
on Tue, Jul 24 2007 7:18 AM
Paul wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Thu, Sep 20 2007 12:01 PM

thanks Grant - fixed it for me too whereas the Microsoft "fix" did nothing!

John White wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Thu, Nov 1 2007 11:37 AM

I have SBS 2003 R2 and when i goto Microsoft Update it shows Exchange Patches, but doesnt list any as I have installed them all.

But when I do a properties on exchange it shows SP1.

Q. DO i need then to patch exchange seperately to SBS (you shouldnt need to  )

Q. Why doesnt MS update pick them up ?

It seems odd to patch a new install (FULLY PATCHED) with a 2 year old patch and yet also seems odd microsoft SBS team wouldnt update the Exchange properties with SBS patches ?

Grants fix worked for me but I worry if my SBS is now not as patched as it should be.

Guna wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Sat, Dec 8 2007 1:28 AM

Thanks Grant....I had the same problem and i was abt to install SP2 from microsoft...But your tip helped me and i am able to type in message box..

Muhammad wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Wed, Mar 12 2008 10:12 AM

Hi

I followed the instructions above for downlading the security patch so that I don't get a red cross in the reply box.  However after I did that , whils the reply to box is now there, IE 7 keeps crashing when I try to send or close the new message window.  Can you help?

Thanks

Silk wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Tue, Apr 29 2008 6:14 PM

I am having the same problem as Muhammad... I resolved the problem of not being able to reply by just downloading the patch fright from the Options menu in OWA but now IE7 crashes each time I reply to someone. :(

Eric wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
on Mon, May 18 2009 5:04 PM

same problem - IE7 - downloaded and now it crashs when clicking the SEND button.

Clomid wrote re: Are you finding Outlook Web Access (OWA or e-mail from Remote Web Workplace) is showing errors or "image not found" red crosses when accessed from Vista? Another catch by Kevin at Neoblog
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