I honestly want people to talk to me - really, but I don't want to be the 1st point of contact, unless you really don't know where to go, so here is how it works.  I went to the UK Microsoft Partner Page - http://www.microsoft.com/uk/partner - at the bottom is a "Contact Us" button - it goes here - Contact Us.  If you cant find what you want via the support pages or the ask partner route, or want to tell me what was easy or hard, then PLEASE, PLEASE contact me.  Bear in mind that my role is aimed at Microsoft partners.

To make life easy, here are some of the more important routes to contact Microsoft for UK partners:

General Enquiries

• To report problems accessing links or downloads, with navigation, or if you have content-related questions, please contact us. We’ll respond - usually within 1 business day.
• For general enquiries, including pre-sales product and service information, technical, sales and marketing support, and information about the Certified and Gold Certified Partner programme, contact the Ask Partner Hotline. The service is available 8:00 a.m. to 6:00 p.m., Monday to Friday, excluding public holidays

Telephone UK: 0870 60 70 700
Ireland: 01450 2113
Email: [email protected]

• Contact your Regional Service Centre to get help with your programme membership and associated tools, benefits and resources.
• Use this downloadable guide to learn everything you need to know about Microsoft Partner Programme benefits, requirements, fees, competencies and enrolment - Microsoft Partner Programme Guide
• Would your customers like to contact Microsoft? Visit the Contact Microsoft UK - Website for Customers website for the address, email address and telephone numbers they can use.

Sales and Technical Support Options

• Get information about the support available at each level of programme membership, as well as competency-based services and fee-based offerings. - Technical Support Options for Microsoft Partners
• As a Certified or Gold Certified Partner, you can request assistance to resolve Microsoft-related issues you or your customers may be facing. - Issue Resolution Support

Product Support

• Find answers to your product questions. - Help and Support Home Page
• Newsgroups. Blogs. Webcasts. Chats. Locate and share information about Microsoft products and related technologies. - Microsoft Technical Communities
• Managing Your Account (Enrolment, Re-enrolment, Windows Live ID) - Partner Membership Centre Help
• Get answers to frequently asked questions about programme requirements, enrolment, benefits, Microsoft Competencies, Partner Points and more. - Microsoft Partner Programme FAQ
• Microsoft Action Pack Support and FAQ
• Microsoft Empower Programme for ISVs Support and FAQ

ttfn

David