April 2008 - David Overton's Blog

[updated with contact details at 16:38] I have a partners or two that are looking to implement CRM internally and through the conversations about how they could do this came to know of the guys at Increase CRM. The good folks at Increase CRM seem to understand how SBSC partners think because the offerings they have for referral and resellers seem to be quite good to me. if you want the brochure on the subject, let me know, but here is the important piece for partners: What is the Referral Program? Partners in the Referral Program refer their customers to Increase CRM and we offer hosted Microsoft Dynamics CRM and support services directly to the customer. Typically, the partner will provide implementation consulting services and may choose to provide first and second line support. Referral Partner Commissions The Referral Program guarantees partners commissions from any customers referred to Increase CRM: Subscribers Commission 5-10 100% of the first month’s subscription fees 11-50 200% of the first month’s subscription...

One of my heroes and guiding lights for all things Windows “internals” is Mark Russinovich. He has his blog at http://blogs.technet.com/markrussinovich . Before being a Microsoft person Mark ran the very successful WinInternals / SysInternals businesses until he moved across. His tools can still be accessed by http://www.sysinternals.com or are part of the MDOP Software Assurance option. The Case of the System Process CPU Spikes As you’ve probably surmised by my blog posts and other writings, I like knowing exactly what my systems are doing. I want to know if a process is running away with the CPU, causing memory pressure, or hitting the disk. Besides keeping my computers running smoothly, my vigilance sometimes helps me spot performance and reliability problems in Windows and third-party code. The main way I keep tabs on things is to configure Process Explorer to run automatically when I log in. Whenever I configure a new computer, I add a shortcut to Process Explorer to my profile’s Start directory that includes...

I saw this and it made me smile – looks like building a desktop OS for consumers is harder than people thought :-) And I thought consumers were more willing to put in time to fiddle too, so that makes the enterprise play even less likely for me!! Red Hat skips consumer Linux desktop Red Hat has no plans to create a traditional desktop product for the consumer market, but will continue to place its bets on a desktop for commercial markets. "We are focused on infrastructure software for the enterprise market, and to that market we are offering the Red Hat Enterprise Linux Desktop," said Michael Chen, vice president of corporate marketing at Red Hat. "You need a different support ecosystem and applications for the consumer desktop," Chen added. Among the company's desktop goals for 2008 and 2009 is to ensure that its desktop products complement its server and middleware products, Red Hat said in a company blog post Wednesday. Red Hat's strategy is similar to that of Novell , which is currently...

Forward looking statements are always risky, but I do see Silverlight popping up all over the place. Even the next rev of the theme for this website will be based on Silverlight. in a recent article Evans Data claimed that Silverlight Adoption Expected to Triple . Evans Data official says Microsoft's support of its products will drive the growth of the company's alternative to Adobe Flash over the next 18 months. Despite Adobe Flash's dominance in the world of rich Internet applications, Microsoft's competing offering, Silverlight, is expected to triple its market share, according to a market researcher. In an interview with eWEEK, John Andrews, president and CEO of Evans Data, said that over the next 12 to 18 months, Silverlight should triple its market share. "Flash is the incumbent, the leader," Andrews said. "If you look at Flex, AIR [Adobe Integrated Runtime], Silverlight and Eclipse RCP [Rich Client Platform], all of them have smaller market share. But if you look at the next...

It is strange that I have come to accept that we live and work in a global economy quicker, it appears to me, than the EU. I accept that we can’t be the best at everything in the EU and we have to work out what our value is to others – true for every business. However, the EU seems to have an anti-non-EU feel to it. It also seems to want to create competition, even when no-one wants to compete – just to stimulate the industries, rather than because “punters are asking for alternatives”. This week I’ve seen two things that I wanted to share that raise concerns in my mind. Oh, in case you weren’t sure – this is a personal rant – nothing to do with anyone else but my own opinion! First was the Intel vs AMD piece which talks about requiring Intel to raise prices to avoid being nabbed for anti-competitive practices - disco-tech | Discovery Institute's Technology Blog: EU vs. Intel : Since Intel can't possibly know what AMD's cost of production is, we either have to accept collusion or accept that Intel...

Hi, My site is hosted by me on the end of a dynamically changing IP address (well, it could change, but has not for about 18 months). To get round this I have bought a number of domains, but they are all changed and updated by a magical piece of software that sits on my server that updates the DNS records for my domains whenever they change. This would be great, except for the fact that having had network/ISP trouble I now have Dynamic DNS trouble: When it works it is great, when not, it is very poor. In this case my provider is http://www.deerfield.com and I use their DNS2Go service – I’ve not found anyone better, so if you have a recommendation, let me know. One nice feature for these guys is that the 1 tool updates 5 domains ( http://davidoverton.com , http://uksbsguy.com , http://ukvistaguy.com are the main 3). If this all sounds a bit wondrous, here, in pictures are the steps: My basic architecture consists of my server, the Dynamic DNS provider, my Domain Registrar, you and the software provided: To set...

I saw these on the SBS Offers site and noticed that they have been extended, so here are the things you need to know below. It is worth remembering that it is up to you how you pass these benefits through to your customers!! What? – Promotion Offering: When? – The promotion extension means system builders and resellers can now submit claims for services they deliver between January 1, 2008 and June 30, 2008. Participants will have until July 31, 2008 to complete their claims. *If a partner submitted claims between January 1, 2008 and February 29, 2008 they will be applied to this extension period and cannot exceed 50 claims in total per partner. Who is eligible – All system builders and resellers in the participating countries in Western Europe, Germany, France, UK, APAC, India, MEA, CEE (EU only), and Latam (CCA only). How? – The system builder/reseller goes to www.sbsoffer.com to learn about the offer and the steps needed to redeem: ttfn David Technorati Tags: SBS 2003 , SBS 2003 R2 , SBSC , Partners , Microsoft...

There is a feature that I 1st found of Windows Home Server that can be applied to SBS, Windows Server, Windows Vista / XP and any other Windows system with Windows Search 3 or 4 on it. This feature is the ability to search the other machine’s index rather than the files, meaning that you can go to a file share and search 100s of GBs of files in a couple of seconds simply by using the Vista search box. The Search V4 Preview extends this ability to more versions of Windows. That is not all it does – see the note from the Windows Vista Team Blog : Announcing the Windows Search 4.0 Preview that has some information: Windows Search 4.0 introduces several improvements I'd like to call out making search even better in Windows Vista: With Windows Search 4.0, the Windows Search Team has fixed most of the reported bugs causing a majority of distractions users have seen since Windows Vista RTM - many of those bugs were reported by you. Great improvements have been made with regards to performance .Even now as Preview...