[updated with contact details at 16:38]
I have a partners or two that are looking to implement CRM internally and through the conversations about how they could do this came to know of the guys at Increase CRM. The good folks at Increase CRM seem to understand how SBSC partners think because the offerings they have for referral and resellers seem to be quite good to me. if you want the brochure on the subject, let me know, but here is the important piece for partners:
What is the Referral Program?
Partners in the Referral Program refer their customers to Increase CRM and we offer hosted Microsoft Dynamics CRM and support services directly to the customer. Typically, the partner will provide implementation consulting services and may choose to provide first and second line support.
Referral Partner Commissions
The Referral Program guarantees partners commissions from any customers referred to Increase CRM:
| Subscribers |
Commission |
| 5-10 |
100% of the first month’s subscription fees |
| 11-50 |
200% of the first month’s subscription fees |
| 51+ |
300% of the first month’s subscription fees |
What is the Reseller Program?
Partners in the Reseller Program resell Increase CRM’s hosted services under their own brand and Increase CRM does not contract with their partner’s customer. Typically, the partner will provide all the implementation consulting, user support, system administration and billing services to the customer
Reseller Wholesale Fees
The Reseller Program guarantees partners a low wholesale fee for hosted Microsoft Dynamics CRM that partners can mark-up and offer to their customers, as described in the table below:
| No. of Users |
Reseller Partner User Subscription Fee |
| 1 to 250 |
£30 per user per month |
| 250+ |
Available on request |
Comparison of the Partner Programs
The table below compares the two partner programs:
| Responsibility |
Referral Partner Program |
Reseller Partner Program |
| Marketing |
Partner |
Partner |
| Sales |
Partner |
Partner |
| Setup |
Increase CRM |
Increase CRM |
| Implementation |
Partner |
Partner |
| First line support |
Increase CRM or partner |
Partner |
| Second line support |
Increase CRM or partner |
Partner |
| Third line support |
Increase CRM |
Increase CRM |
| Billing |
Increase CRM |
Partner |
I think this looks very well considered and is something partners who want to move into CRM should look at for those customers who can’t make the initial up front investment. If you want to know more about this, please contact Jon Sturgen at
Jon.sturgeon@increasecrm.co.uk or on 020 8099 1305.
ttfnDavid