When we launched MS CRM, the world was wise and fair and rightly said that CRM was great for customer relationships, but perhaps only fair to good for the gentle, overworked sales person on the road. To this end, various ISVs brought out tools that would enable PDAs to work with MS CRM. Microsoft took this feedback on-board and indeed a new CRM client was born, which would enable PDAs to work, but somehow lacked one special ingredient. While PDAs did indeed sync with MS-CRM, a wireless of through PC connection was required, making the concept of true PDA only sales people a mere dream for many. Finally Microsoft has accomplished the desires of many. Hail, we have a new CRM client, one that "goes mobile" and can do so without a wire to a PC or even a WiFi (although these can be used), for finally the GPRS is not a dream, but a tool to provide syncronisation for PDAs to MS-CRM. If such a venture is just what you were looking for, then you can find it at http://www.microsoft.com/downloads/details.aspx?FamilyID=EA5A3566-7EC8-4AFE-BBFA-91E7210C55C4&displaylang=en , which for many is a tad long, so it is also linked in the files section - http://uksbsguy.com/files/18/windows_mobile/entry178.aspx for the entry - of http://uksbsguy.com/files to search through the menus. As always there is a wee catch, and that is that for GPRS sync you need Windows Mobile 5, otherwsie all other functionality requires 2003 or above (providing your hardware can handle it) So, if you can handle it, Go Do!! ttfn David P.S. Have a happy Easter!!!!!!