This is funny, I was discussing Software as a Service (SaaS) / Software with Service (SwS) with a few people the other day. I said that I thought Exchange and Outlook were the best examples of Software WITH Service and why SWS is better than SAAS. Lets run through a scenario, it’s OK, not brilliant, but highlights the point. Client Server – a bit like Outlook with a POP3 account and no offline functionality. Service only – Exchange without any client except Outlook Web Access – full web based access – the 07 version is great, but no offline capability and limited by what a browser can do. Software WITH Service – Outlook connected to Exchange 07 – can use on the web (OWA) can use disconnected – Outlook in Cached mode. You get the best when the two are connected and working together. To me, this is the ideal of the future – I get what I want when I want it – like now, on a train, writing this blog – I hit send, when I sync up, it will appear on my blog. Magic and the 3 hours on the train are useful catch-up time...