Lets start off by saying this is a RANT. If you don't like rants, look away now. I saw this in CRN and it made me laugh and cry. We have seen news that iTunes has undisclosed issues with Vista (even after being fixed ), poor drivers from nVidia and others and even enough to stop a BBC reporter from getting...
I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views. To this I would like to say "It is my fault". Now, if you have got up off the floor, let me give you a few examples. I say "contact our customer support" and you say "I don't have time"...
Many people ask me what I do and sometimes they are amazed with the answer "I help Microsoft Partners build solutions that deliver value to their small business partners – for free". This is a great job and part of it is to engage with as many partners as possible to improve the quality...