[updated 4th March] Many people congratulated Microsoft after the Mr Busy campaigns allowed partners to drive their customers back to them using a MS campaign. Well, this is now being repeated for a number of campaigns. Today I found the click and go site to get them all ( http://www.campaigns.arvato...
I should have blogged on this ages and ages ago, but somehow I thought everyone knew about this already. It is a set of tools (pointers to documents, Q&A recording tool, customisation tool and general web based advice) to help you sell your services by understanding the needs of your customers and...
I can be abrasive sometimes and whether it "is my fault" or not, I don't always understand others' point of views. To this I would like to say "It is my fault". Now, if you have got up off the floor, let me give you a few examples. I say "contact our customer support" and you say "I don't have time"...